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Pam looks after customer service at Lifelys and is usually the first person you will speak to. She is there to make the process easy, so if anything is unclear, she is the one to ask.

Pam can help you with:

  • Going through the enquiry form over the phone if you would rather not fill it in yourself
  • Questions about how the inspection works and what happens next
  • Arranging access with agents, tenants or vendors
  • Booking, confirming and rearranging appointments

Pam works part time, so if you get the voicemail, leave your name, number and the property address and she will call you back. We reply to all calls, messages and enquiries within one working day.

For technical questions about your building, Pam will take the details and pass them to George, or ask you to send them by email. That is deliberate. Structural questions are answered by the engineer who will be standing in front of the wall, not relayed second hand.

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We’re here to help! Call, email, or visit us—whatever works best for you. Our expert team is ready to answer your questions and guide you every step of the way.

Our Office

Bristol Office
16 Oakfield Rd
Clifton,
Bristol,
BS8 2AP

Contact us

T: 01452 790 887
E: office@lifelys.co.uk
Monday – Friday 9 AM – 5 PM
(except bank holidays & specified times)

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Rapid Quoting

Fast Quoting,
No-Obligation

Tell us what you're concerned about and we'll come back with a clear quote, no jargon, no pressure, no obligation. You'll know the cost and what's included before you commit to anything.

Quick Turnaround

24-Hour
Reports

Once the inspection's done, you're not left waiting. You'll have your full written report within 24 hours, so you can make a decision and move on, whether that's reassurance or next steps.

Reliable Service

Qualified Engineer,
Not a Call Centre

You deal directly with me, a Chartered Structural Engineer (CEng MICE), from quote to inspection to report. No handoffs, no junior inspector standing in.

Balanced Reporting

Plain-Language Reports

No dense technical jargon you need a second opinion to understand. Every report tells you plainly what's causing the problem, how serious it is, and what, if anything, you need to do next.

Ready for Clarity on Your Crack or Structural Concern?

Tell us a bit about what you've noticed and the property, and we'll come back with which report's right for you and a clear, no-obligation quote. We'll then confirm a date and get your report to you within 24 hours of the inspection.

Prefer to call or email?

Call us on 01452 790 887

Or email us here at:
office@lifelysurveyors.co.uk